PRIVACY POLICY

Last Update: December 1, 2025

INTRODUCTION

Alastronix, LLC, doing business as Alastronix ("Alastronix," "Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, Services, website, and mobile applications (collectively, the "Services"). This Privacy Policy applies to all users, customers, and visitors of our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Use. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Update" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.

DEFINITIONS

For the purposes of this Privacy Policy, the following terms have the meanings set forth below:

"Personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. This includes but is not limited to names, addresses, email addresses, telephone numbers, Social Security numbers, driver's license numbers, financial account information, health information, biometric information, internet or other electronic network activity information, geolocation data, and any other information defined as "personal information," "personal data," or similar terms under applicable privacy laws.

"Sensitive Personal Information" means Personal Information that reveals a consumer's social security number, driver's license number, state identification card number, passport number, financial account information, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, health information, sex life or sexual orientation, citizenship or immigration status, or contents of mail, email, or text messages where we are not the intended recipient.

"Process" or "Processing" means any operation or set of operations performed on Personal Information, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

"Consumer," "User," or "you" means an individual who is a resident of the United States and uses our Services.

"Customer" means the law firm, legal practice, or business entity that subscribes to our Services.

"Customer Data" means information, data, and other content provided by or on behalf of Customer or collected through Customer's use of the Services.

"Third Party" means a person or entity that is not Alastronix, the Customer, or a service provider acting on behalf of Alastronix or Customer.

SCOPE AND APPLICATION

This Privacy Policy applies to Personal Information collected by Alastronix through:

  • Our website located at https://www.alastronix.com, https://alastronix.com, and any related websites, subdomains, and mobile applications;
  • Our Platform and Services, including our law office management platform;
  • Email, text, and other electronic communications between you and Alastronix;
  • Interactions with our advertising and applications on third-party websites and services;
  • White-labeled mobile applications created through our Services; and
  • Any other means of interaction with our Services.

This Privacy Policy does not apply to:

  • Information collected by third-party websites, applications, or services that may link to or be accessible from our Services;
  • Information collected by our Customers through their use of the Services (Customers are responsible for their own privacy practices);
  • Information collected offline or through any other means not described in this Policy.

INFORMATION WE COLLECT

We collect several types of information from and about users of our Services, including:

Personal Information You Provide to Us

We collect Personal Information that you voluntarily provide to us when you:

  • Register for an account or subscription;
  • Use our Services or Platform;
  • Fill out forms on our Services;
  • Subscribe to our newsletters or marketing communications;
  • Participate in surveys, contests, or promotions;
  • Request customer support or technical assistance;
  • Communicate with us via email, phone, text message, or other means;
  • Provide feedback or submit inquiries; or
  • Otherwise interact with our Services.

The types of Personal Information we may collect include:

  • Identity Information: First and last name, username, title, date of birth, gender, and similar identifiers;
  • Contact Information: Email address, mailing address, telephone number, and other contact details;
  • Account Information: Username, password, security questions and answers, and account preferences;
  • Professional Information: Employer name, job title, professional licenses, bar admission information, and work-related details;
  • Financial Information: Credit card numbers, debit card numbers, bank account information, billing address, and payment information;
  • Communication Information: Information contained in communications you send to us, including email content, text messages, and voice recordings;
  • Customer Service Information: Information you provide when you contact us for support, including problem descriptions and resolution details;
  • Marketing Information: Your preferences for receiving marketing communications and your communication preferences;
  • User-Generated Content: Any content, comments, feedback, suggestions, ideas, or other information you submit through our Services;
  • Legal Information: Information related to legal matters, cases, clients, and practice management (for attorney users);
  • Client Information: Information about your clients that you input into the Platform (subject to attorney-client privilege and confidentiality obligations).
Personal Information We Collect Automatically

When you access or use our Services, we automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type and version, operating system, device type, unique device identifiers, mobile network information, and device settings;
  • Usage Information: Pages viewed, features used, time and date of visits, time spent on pages, clickstream data, search queries, and other usage statistics;
  • Location Information: General geographic location based on IP address, and precise geolocation if you grant permission through your device settings;
  • Log Information: Server logs, error reports, system activity, and hardware settings;
  • Cookie and Tracking Information: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see "Cookies and Tracking Technologies" section below);
  • Analytics Information: Information about how you interact with our Services, including navigation paths, feature usage, and performance metrics;
  • Communication Metadata: Information about your communications through our Services, including sender, recipient, date, time, and message length (but not necessarily content).
Personal Information from Third-Party Sources

We may receive Personal Information about you from third-party sources, including:

  • Social Media Platforms: If you connect your social media accounts to our Services, we may receive information from those platforms in accordance with their privacy policies;
  • Data Brokers and Analytics Providers: We may obtain demographic, interest, and other information from third-party data providers;
  • Business Partners: We may receive information from our business partners, affiliates, and service providers;
  • Public Sources: We may collect information from publicly available sources, including public records, social media profiles, and professional directories;
  • Customer Referrals: We may receive information about you from our Customers who refer you to our Services;
  • Marketing Partners: We may receive information from our marketing and advertising partners;
  • Payment Processors: We may receive information from payment processors regarding your transactions.
Sensitive Personal Information

In certain circumstances, we may collect Sensitive Personal Information, including:

  • Financial account information for payment processing;
  • Health information if relevant to legal services provided through the Platform;
  • Precise geolocation data if you enable location services;
  • Contents of communications where necessary for providing Services;
  • Government-issued identification numbers for identity verification and compliance purposes.

We limit our collection and use of Sensitive Personal Information to what is necessary to provide the Services, comply with legal obligations, and protect against security threats. We do not use or disclose Sensitive Personal Information for purposes of inferring characteristics about you.

Information About Children

Our Services are not intended for children under the age of 18, and we do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on our Services. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@alastronix.com.

HOW WE USE YOUR INFORMATION

We use the Personal Information we collect for various purposes, including:

Providing and Managing Services
  • To provide, operate, maintain, and improve our Services;
  • To create and manage your account;
  • To process your subscription and payments;
  • To deliver the features and functionality you request;
  • To provide customer support and respond to your inquiries;
  • To send you technical notices, updates, security alerts, and administrative messages;
  • To manage your preferences and settings;
  • To enable communication between you and other users (where applicable);
  • To provide white-labeled mobile applications and related services;
  • To store and manage Customer Data and client information;
  • To facilitate case management and legal practice operations.
Personalization and Enhancement
  • To personalize your experience and deliver content and features that match your interests;
  • To understand how you use our Services and identify usage trends;
  • To conduct research and analysis to improve our Services;
  • To develop new features, products, and services;
  • To test and evaluate new features and functionality;
  • To gather feedback and measure customer satisfaction.
Communication and Marketing
  • To send you promotional communications, newsletters, and marketing materials (with your consent where required);
  • To inform you about new features, products, services, and special offers;
  • To conduct surveys, contests, and promotions;
  • To send you information we think may be of interest to you;
  • To communicate with you about your account or transactions;
  • To respond to your comments, questions, and requests;
  • To provide you with news and information about our Services.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us at support@alastronix.com.

Business Operations and Analytics
  • To monitor and analyze usage and activity trends;
  • To measure the effectiveness of our Services and marketing campaigns;
  • To conduct data analysis, audits, and research;
  • To develop and improve our algorithms and technology;
  • To create aggregated, de-identified, or anonymized data;
  • To generate statistical and analytical information;
  • To perform accounting, auditing, and financial functions.
Security and Fraud Prevention
  • To protect the security and integrity of our Services;
  • To detect, prevent, and respond to fraud, unauthorized access, and other illegal activities;
  • To verify your identity and prevent impersonation;
  • To investigate and resolve disputes and violations of our Terms of Use;
  • To enforce our agreements and policies;
  • To protect our rights, property, and safety, and the rights, property, and safety of our users and others;
  • To comply with security requirements and industry standards.
Legal Compliance and Protection
  • To comply with applicable laws, regulations, and legal processes;
  • To respond to lawful requests from public authorities, including law enforcement;
  • To enforce our Terms of Use and other agreements;
  • To protect against legal liability;
  • To investigate potential violations of law or our policies;
  • To cooperate with government investigations;
  • To comply with court orders, subpoenas, and other legal obligations.
With Your Consent

For any other purpose disclosed to you at the time we collect your information or with your consent.

Aggregated and De-Identified Information

We may create aggregated, de-identified, or anonymized data from Personal Information by removing information that makes the data personally identifiable to you. We may use and disclose such aggregated, de-identified, or anonymized data for any purpose, including for research, marketing, and analytics purposes, and such use and disclosure is not subject to this Privacy Policy.

HOW WE SHARE YOUR INFORMATION

We may share your Personal Information in the following circumstances:

With Service Providers and Vendors

We share Personal Information with third-party service providers, contractors, and vendors who perform services on our behalf, including:

  • Cloud hosting and storage providers;
  • Payment processors and financial institutions;
  • Customer relationship management (CRM) providers;
  • Email and communication service providers;
  • Analytics and data analysis providers;
  • Marketing and advertising partners;
  • Customer support and help desk providers;
  • Security and fraud prevention services;
  • IT and technical support providers;
  • Professional advisors (attorneys, accountants, auditors);
  • Business intelligence and data analytics providers.

These service providers are contractually obligated to use your Personal Information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.

With Customers

If you are an end user of a Customer's white-labeled application or service, we may share your information with that Customer. Customers are responsible for their own privacy practices and use of your information.

For Business Transfers

We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business to another company. If such a transaction occurs, the acquiring company will be required to honor this Privacy Policy or provide you with notice of any changes.

With Affiliates

We may share your Personal Information with our parent company, subsidiaries, affiliates, and related entities for purposes consistent with this Privacy Policy.

For Legal Purposes

We may disclose your Personal Information if required to do so by law or in response to:

  • Valid legal processes, such as subpoenas, court orders, or search warrants;
  • Requests from law enforcement or government agencies;
  • Legal claims or disputes;
  • Requirements to comply with applicable laws and regulations;
  • National security or law enforcement requirements.
To Protect Rights and Safety

We may disclose your Personal Information when we believe disclosure is necessary to:

  • Protect the rights, property, or safety of Alastronix, our users, or others;
  • Detect, prevent, or respond to fraud, security issues, or technical problems;
  • Enforce our Terms of Use or other agreements;
  • Investigate potential violations of law or our policies;
  • Protect against legal liability;
  • Prevent harm or illegal activity.
With Your Consent

We may share your Personal Information with third parties when you have given us your consent to do so.

With Business Partners

We may share your Personal Information with trusted business partners for joint marketing initiatives, co-branded services, or other collaborative purposes, with your consent where required.

Public Information

If you post information in public areas of our Services (such as forums, comment sections, or public profiles), that information may be viewed, collected, and used by others. We are not responsible for how others may use information you publicly disclose through our Services.

Aggregated and De-Identified Information

We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you with third parties for any purpose, including research, marketing, and analytics.

COOKIES AND TRACKING TECHNOLOGIES

We and our third-party partners use cookies, web beacons, pixels, and similar tracking technologies to collect information about your use of our Services. This section explains what these technologies are and how we use them.

Types of Tracking Technologies

Cookies: Small text files stored on your device that help us recognize you, remember your preferences, and improve your experience. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period).

Web Beacons (Pixels): Small graphic images embedded in web pages or emails that allow us to track page views, email opens, and user behavior.

Local Storage: Technology that allows websites to store data locally on your device, similar to cookies but with greater storage capacity.

Software Development Kits (SDKs): Code embedded in mobile applications that collects information about app usage and device information.

Analytics Tools: Third-party tools that help us understand how users interact with our Services.

How We Use Tracking Technologies

We use tracking technologies for the following purposes:

Essential Cookies: Necessary for the operation of our Services, including authentication, security, and basic functionality.

Performance Cookies: Help us understand how visitors use our Services by collecting information about page visits, traffic sources, and user behavior.

Functionality Cookies: Remember your preferences and settings to provide enhanced features and personalization.

Advertising Cookies: Used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.

Analytics Cookies: Help us analyze usage patterns, identify trends, and improve our Services.

Third-Party Tracking

We may allow third-party companies to place cookies and tracking technologies on our Services for analytics, advertising, and other purposes. These third parties include:

Google Analytics: We use Google Analytics to understand how users interact with our Services. Google Analytics uses cookies to collect information about your use of our Services. You can learn more about Google Analytics' privacy practices at https://policies.google.com/privacy and opt out by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

Advertising Networks: We may work with advertising networks that use cookies to deliver targeted advertisements based on your interests and browsing behavior.

Social Media Platforms: We may use social media plugins and widgets that allow social media companies to collect information about your use of our Services.

Your Choices Regarding Tracking Technologies

You have several options for managing cookies and tracking technologies:

Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. However, if you disable cookies, some features of our Services may not function properly.

Opt-Out Tools: You can opt out of interest-based advertising by visiting:

  • Digital Advertising Alliance (DAA): http://www.aboutads.info/choices/
  • Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
  • European Interactive Digital Advertising Alliance (EDAA): http://www.youronlinechoices.eu/

Mobile Device Settings: You can control tracking on mobile devices through your device settings, including limiting ad tracking or resetting your advertising identifier.

Do Not Track: Some browsers have "Do Not Track" features that send signals to websites requesting not to be tracked. We currently do not respond to Do Not Track signals, as there is no industry standard for how to respond to such signals.

Cookie Consent Management: Where required by law, we provide cookie consent management tools that allow you to control which types of cookies you accept.

DATA RETENTION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Criteria

We determine retention periods based on:

  • The nature and sensitivity of the information;
  • The purposes for which we collected the information;
  • Legal, regulatory, tax, accounting, or reporting requirements;
  • Our legitimate business needs;
  • The potential risk of harm from unauthorized use or disclosure;
  • Whether we can achieve our purposes through de-identification or aggregation;
  • Your requests for deletion (subject to legal exceptions).
Specific Retention Periods

Account Information: We retain your account information for as long as your account is active or as needed to provide you Services. After account closure, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

Transaction Records: We retain financial and transaction records for at least seven (7) years to comply with tax, accounting, and legal requirements.

Customer Data: We retain Customer Data in accordance with our agreements with Customers and applicable legal requirements. Customers may request deletion of their data subject to legal and contractual obligations.

Communications: We retain communications records (emails, text messages, support tickets) for as long as necessary to provide support, resolve disputes, and comply with legal obligations.

Marketing Information: We retain marketing-related information until you opt out of marketing communications or request deletion.

Usage and Analytics Data: We retain usage and analytics data in aggregated or de-identified form indefinitely for business analysis and improvement purposes.

Legal Hold: We may retain information for longer periods when required by legal hold, litigation, investigation, or regulatory requirements.

Deletion and Anonymization

When Personal Information is no longer needed, we will:

  • Securely delete or destroy the information;
  • Anonymize or de-identify the information so it can no longer be associated with you;
  • Aggregate the information with other data for analytical purposes.

We use industry-standard methods for secure deletion, including overwriting, degaussing, and physical destruction of storage media.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and applicable law, you may have certain rights regarding your Personal Information. This section describes your rights and how to exercise them.

General Rights

Access: You have the right to request access to the Personal Information we hold about you and receive a copy of that information.

Correction: You have the right to request correction of inaccurate or incomplete Personal Information.

Deletion: You have the right to request deletion of your Personal Information, subject to certain exceptions.

Portability: You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format.

Objection: You have the right to object to certain processing of your Personal Information, including processing for direct marketing purposes.

Restriction: You have the right to request restriction of processing of your Personal Information in certain circumstances.

Withdrawal of Consent: Where we rely on your consent to process Personal Information, you have the right to withdraw that consent at any time.

Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which we collected the information, the business or commercial purposes for collecting the information, and the categories of third parties with whom we share the information.

Right to Delete: You have the right to request deletion of your Personal Information, subject to certain exceptions.

Right to Correct: You have the right to request correction of inaccurate Personal Information.

Right to Opt-Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your Personal Information. We do not sell Personal Information in the traditional sense, but we may share information with advertising partners in ways that could be considered a "sale" or "sharing" under California law.

Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of Sensitive Personal Information to purposes necessary to provide the Services.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

Authorized Agent: You may designate an authorized agent to make requests on your behalf. We may require verification of the agent's authority.

To exercise your California privacy rights, please contact us at privacy@alastronix.com or call us at 1-843-407-0558 .

Virginia Privacy Rights (VCDPA)

If you are a Virginia resident, you have rights under the Virginia Consumer Data Protection Act (VCDPA):

  • Right to Access: You have the right to confirm whether we are processing your Personal Information and access that information.
  • Right to Correct: You have the right to correct inaccuracies in your Personal Information.
  • Right to Delete: You have the right to request deletion of your Personal Information.
  • Right to Data Portability: You have the right to obtain a copy of your Personal Information in a portable format.
  • Right to Opt-Out: You have the right to opt out of targeted advertising, the sale of Personal Information, and profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your Virginia privacy rights, please contact us at privacy@alastronix.com.

Colorado Privacy Rights (CPA)

If you are a Colorado resident, you have rights under the Colorado Privacy Act (CPA):

  • Right to Access: You have the right to confirm whether we are processing your Personal Information and access that information.
  • Right to Correct: You have the right to correct inaccuracies in your Personal Information.
  • Right to Delete: You have the right to request deletion of your Personal Information.
  • Right to Data Portability: You have the right to obtain a copy of your Personal Information in a portable format.
  • Right to Opt-Out: You have the right to opt out of targeted advertising, the sale of Personal Information, and profiling.

To exercise your Colorado privacy rights, please contact us at privacy@alastronix.com.

Connecticut Privacy Rights (CTDPA)

If you are a Connecticut resident, you have rights under the Connecticut Data Privacy Act (CTDPA), which are similar to the Virginia and Colorado rights described above.

Utah Privacy Rights (UCPA)

If you are a Utah resident, you have rights under the Utah Consumer Privacy Act (UCPA), which are similar to the Virginia and Colorado rights described above.

Other State Privacy Rights

Residents of other states may have additional privacy rights under state law. Please contact us at privacy@alastronix.com to inquire about your specific rights.

Nevada Privacy Rights

If you are a Nevada resident, you have the right to opt out of the sale of certain Personal Information to third parties. We do not currently sell Personal Information as defined under Nevada law. If you have questions about our data practices or wish to exercise your Nevada privacy rights, please contact us at privacy@alastronix.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You have the right to obtain confirmation of whether we process your Personal Data and access to that data.
  • Right to Rectification: You have the right to correct inaccurate Personal Data.
  • Right to Erasure: You have the right to request deletion of your Personal Data in certain circumstances.
  • Right to Restriction: You have the right to request restriction of processing in certain circumstances.
  • Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: You have the right to withdraw consent at any time where processing is based on consent.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

To exercise your GDPR rights, please contact us at privacy@alastronix.com.

How to Exercise Your Rights

To exercise any of your privacy rights, you may:

  • Write to us at: Alastronix, LLC, Attn: Privacy Officer, 3950 Greenhead Rd Little River SC 29566

When you submit a request, we may ask you to provide additional information to verify your identity and ensure we are disclosing or deleting information belonging to you. We will respond to your request within the timeframes required by applicable law, typically within 45 days.

Verification Process

To protect your privacy and security, we will verify your identity before fulfilling your request. The verification process may include:

  • Matching information you provide with information we have on file;
  • Requesting additional documentation (e.g., government-issued ID);
  • Sending verification codes to your email or phone number;
  • Using third-party identity verification services.

The level of verification required will depend on the sensitivity of the information requested and the risk of harm from unauthorized disclosure.

Appeals Process

If we deny your privacy rights request, you have the right to appeal our decision. To appeal, please contact us at privacy@alastronix.com within 30 days of receiving our denial. We will respond to your appeal within 45 days.

DATA SECURITY

We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, disclosure, alteration, and destruction.

Security Measures

Our security measures include:

  • Encryption: We use industry-standard encryption (TLS/SSL) to protect data in transit and encryption at rest for sensitive data stored in our systems.
  • Access Controls: We implement role-based access controls to limit access to Personal Information to authorized personnel who need access to perform their job functions.
  • Authentication: We require strong passwords and multi-factor authentication for access to sensitive systems and data.
  • Network Security: We use firewalls, intrusion detection systems, and other network security tools to protect our systems from unauthorized access.
  • Security Monitoring: We continuously monitor our systems for security threats and vulnerabilities.
  • Incident Response: We maintain an incident response plan to quickly detect, respond to, and recover from security incidents.
  • Vendor Management: We require our service providers to implement appropriate security measures and conduct security assessments of high-risk vendors.
  • Employee Training: We provide regular security awareness training to our employees.
  • Physical Security: We maintain physical security controls at our facilities, including access controls, surveillance, and visitor management.
  • Data Minimization: We collect and retain only the Personal Information necessary for our purposes.
  • Regular Audits: We conduct regular security audits and assessments to identify and address vulnerabilities.
Limitations of Security

While we strive to protect your Personal Information, no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information. The transmission of information via the internet is not completely secure, and we cannot guarantee the security of information transmitted to our Services. Any transmission of Personal Information is at your own risk.

Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • Using strong, unique passwords;
  • Enabling multi-factor authentication where available;
  • Keeping your contact information up to date;
  • Notifying us immediately of any unauthorized access to your account;
  • Using secure networks when accessing our Services;
  • Keeping your devices and software up to date with security patches.
Data Breach Notification

In the event of a data breach that affects your Personal Information, we will notify you and applicable regulatory authorities as required by law. Notifications will include:

  • A description of the breach;
  • The types of information involved;
  • Steps we are taking to address the breach;
  • Steps you can take to protect yourself;
  • Contact information for further inquiries.

We will provide notification without unreasonable delay and within the timeframes required by applicable law.

INTERNATIONAL DATA TRANSFERS

Alastronix is based in the United States, and our Services are hosted in the United States. If you access our Services from outside the United States, your information will be transferred to, stored, and processed in the United States.

The United States may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable legal requirements for international data transfers, which may include:

  • Standard Contractual Clauses: We use Standard Contractual Clauses approved by the European Commission for transfers of Personal Data to countries that do not provide an adequate level of data protection.
  • Adequacy Decisions: We may rely on adequacy decisions issued by the European Commission or other competent authorities.
  • Binding Corporate Rules: We may implement Binding Corporate Rules for transfers within our corporate group.
  • Derogations: In certain circumstances, we may rely on derogations for specific situations, such as your explicit consent or the necessity of the transfer for the performance of a contract.

If you have questions about international data transfers, please contact us at privacy@alastronix.com.

THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, applications, and services that are not owned or controlled by Alastronix. This Privacy Policy does not apply to those third-party services.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policies of any third-party services you visit or use.

When you click on a third-party link or use a third-party service, you are subject to that third party's terms and privacy policy. We do not endorse or make any representations about third-party websites or services.

Third-Party Services We Use

Our Services may integrate with or use the following types of third-party services:

  • Payment processors (e.g., Stripe, PayPal);
  • Cloud hosting providers (e.g., Amazon Web Services, Microsoft Azure);
  • Analytics providers (e.g., Google Analytics);
  • Customer support tools (e.g., Zendesk, Intercom);
  • Marketing platforms (e.g., Mailchimp, HubSpot);
  • Social media platforms (e.g., Facebook, LinkedIn, Twitter);
  • Advertising networks (e.g., Google Ads, Facebook Ads).

Each of these third-party services has its own privacy policy governing the collection and use of your information. We encourage you to review those policies.

Social Media Features

Our Services may include social media features, such as the Facebook "Like" button, Twitter "Tweet" button, and LinkedIn "Share" button. These features may collect your IP address, track which page you are visiting on our Services, and set cookies to enable the feature to function properly.

Social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing the feature.

CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 18, and we do not knowingly collect Personal Information from children under 18.

If you are under 18 years of age, you are not permitted to use our Services or provide any Personal Information to us. If you are a parent or guardian and believe your child under 18 has provided Personal Information to us, please contact us at privacy@alastronix.com, and we will delete that information.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will delete that information as quickly as possible.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Update" date at the top of this Privacy Policy;
  • Post the revised Privacy Policy on our website;
  • Notify you of material changes via email or through a notice on our Services (where required by law);
  • Obtain your consent to material changes where required by law.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our Services after we post changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Privacy Policy, you must stop using our Services.

Material Changes

If we make material changes to this Privacy Policy that significantly affect your rights, we will provide prominent notice and, where required by law, obtain your consent before the changes take effect. Material changes may include:

  • Changes to the categories of Personal Information we collect;
  • Changes to the purposes for which we use Personal Information;
  • Changes to the categories of third parties with whom we share Personal Information;
  • Changes to your rights or how to exercise them;
  • Changes to our data retention practices;
  • Changes to our security practices.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Mail: Alastronix, LLC
          Attn: Privacy Officer
          3950 Greenhead Rd
          Little River, SC 29566
          United States

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Data Protection Officer

For users in the European Economic Area, United Kingdom, or Switzerland, you may contact our Data Protection Officer at:

Mail: Alastronix, LLC
          Attn: Data Protection Officer
          3950 Greenhead Rd
          Little River, SC 29566
          United States

Supervisory Authority

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Information violates applicable law.

ADDITIONAL STATE-SPECIFIC DISCLOSURES

California Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. We do not share Personal Information with third parties for their direct marketing purposes without your consent.

California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA and provide the following disclosures:

  • We collect the categories of Personal Information described in the "Information We Collect" section;
  • We use Personal Information for the purposes described in the "How We Use Your Information" section;
  • We share Personal Information as described in the "How We Share Your Information" section;
  • You have the rights described in the "Your Privacy Rights and Choices" section;
  • We respond to Do Not Track signals as described in the "Cookies and Tracking Technologies" section.
Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain Personal Information to third parties. We do not sell Personal Information as defined under Nevada law. If you are a Nevada resident and have questions, please contact us at privacy@alastronix.com.

Maine Privacy Rights

Maine residents have certain rights regarding the use of their broadband internet access service information. We comply with Maine's privacy law and do not use, disclose, sell, or permit access to customer personal information except as permitted by law.

Vermont Privacy Rights

Vermont residents have certain rights regarding the use of their Personal Information for marketing purposes. We comply with Vermont's privacy law and do not share Personal Information with third parties for marketing purposes without your consent.

Other State Privacy Laws

We comply with all applicable state privacy laws, including but not limited to privacy laws in:

  • Connecticut (CTDPA)
  • Colorado (CPA)
  • Utah (UCPA)
  • Virginia (VCDPA)
  • Montana
  • Oregon
  • Texas
  • Delaware
  • Indiana
  • Iowa
  • Tennessee

If you are a resident of any state and have questions about your privacy rights, please contact us at privacy@alastronix.com.

SPECIFIC DISCLOSURES FOR LAW FIRMS AND LEGAL PROFESSIONALS

Attorney-Client Privilege and Confidentiality

We recognize the importance of attorney-client privilege and the ethical obligations of legal professionals. When you use our Services to manage client information and legal matters:

  • We act as a service provider and do not waive attorney-client privilege;
  • We maintain the confidentiality of client information in accordance with professional responsibility rules;
  • We implement security measures designed to protect privileged and confidential information;
  • We do not access, use, or disclose client information except as necessary to provide Services or as required by law;
  • We comply with applicable rules of professional conduct and ethics opinions regarding cloud-based legal practice management.
Professional Responsibility Compliance

Our Services are designed to help legal professionals comply with their professional responsibility obligations, including:

  • Competence in technology (ABA Model Rule 1.1, Comment 8);
  • Confidentiality obligations (ABA Model Rule 1.6);
  • Safeguarding client property (ABA Model Rule 1.15);
  • Supervision of nonlawyer assistants (ABA Model Rule 5.3);
  • Conflicts of interest screening;
  • Client communication requirements.

However, you are ultimately responsible for ensuring your use of our Services complies with applicable rules of professional conduct in your jurisdiction.

Data Ownership

Customer Data, including client information and case files, remains the property of the Customer (law firm or legal professional). We do not claim ownership of Customer Data and will return or delete Customer Data upon request, subject to legal and contractual obligations.

Subpoenas and Legal Process

If we receive a subpoena, court order, or other legal process seeking Customer Data or client information, we will:

  • Notify the Customer promptly (unless prohibited by law);
  • Provide the Customer with an opportunity to object or seek a protective order;
  • Cooperate with the Customer's efforts to protect privileged or confidential information;
  • Disclose only the information required by the legal process.

GRAMM-LEACH-BLILEY ACT (GLBA) COMPLIANCE

To the extent we collect "nonpublic personal information" as defined under the Gramm-Leach-Bliley Act (GLBA), we comply with GLBA requirements, including:

  • Providing notice of our privacy practices;
  • Implementing safeguards to protect the security and confidentiality of customer information;
  • Limiting disclosure of nonpublic personal information to third parties;
  • Requiring service providers to maintain appropriate safeguards.

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)

To the extent we process "protected health information" as defined under the Health Insurance Portability and Accountability Act (HIPAA), we comply with HIPAA requirements and will enter into Business Associate Agreements with covered entities as required by law.

EFFECTIVE DATE AND ACCEPTANCE

This Privacy Policy is effective as of the "Last Update" date stated at the beginning of this document. By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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